Maria Ferrante-Schepis is the managing principal of Insurance & Financial Services Innovation. She has more than 25 years as an executive in the insurance and financial services industry, holding officer roles at Guardian, Prudential and Bankers Life & Casualty of NY.
Ferrante-Schepis is focused on innovation, recognizing the significant public and government demand for change. Her mission is to enable like-minded executives to shape their own future versus having it shaped for them.
Ferrante-Schepis is a frequent industry speaker and columnist for the National Underwriter Life & Health Edition. She has also co-written the book: Flirting With the Uninterested -— Innovating in a “Sold, Not Bought” Category.
In 2015, National Underwriter named Ferrante-Schepis one of the 20 Most Creative People in Insurance.
Recent Articles by Maria Ferrante-Schepis
Lessons From 3 Undisrupted Brands
Disrupters and the disrupted get all the attention these days. But do you know who never seems to make big headlines? Brands that have been around for 100-plus years. Such businesses definitely could have been disrupted, yet they are still growing and innovating and, most importantly, remain highly respected. This notion struck me during the […]
5 Questions to Ask on Capabilities
Innovation insight: Competency eats culture for lunch. If you answer no to any of these five questions, then it may be time to hire or outsource talent to fill capability gaps before doing anything with the optics of innovation. If your 2017 objectives include creating a more innovative culture in your organization, I invite you […]
Let’s Keep ‘Digital’ in Perspective
Call me old-fashioned, but I believe we have forgotten that technology is not a “what,” it’s a “how.” Technology is intoxicating, because it comes complete with millennial attraction, new vernacular, hip-looking office space and sometimes a lot of money. However, keep in mind that the cool new app, acronym or buzz phrase is only as […]
Why Customer Focus Isn’t Enough
It’s supremely intuitive that customer focus is the key to business success. It is also something that industries that have typically focused on products or distribution are now aware they need to change. Bravo! However, how many leaders are really harnessing the full power of customer focus? If after reading that question you immediately thought […]
Innovation — or Just Innovative Thinking?
After several years of working with executives in large corporations to help them innovate, I have seen a distinction emerge that has really helped some teams get on the same page: innovative thinking vs. innovation. These might sound the same, but they are not. Both are very important for companies to remain relevant and successful […]
RIP to the Idea of ‘Sold, not Bought’
Let’s have a moment of silence for the “sold, not bought” paradigm. Before anyone gets panicky, we’re not laying agents to rest, but rather recognizing that sold, not bought is about a mindset that served our industry in the past and that holding on to it for too long is now hurting us. It’s not […]
Navigating a Path to ‘Jubilescence’
LIMRA and Maddock Douglas embarked on a study that unveils significant findings among mass-market consumers and their attitudes about “retirement.” Retirement is in quotes because the notion of traditional retirement, that is, the stoppage of work at a set age, and saving up enough in advance to prepare for it is likely passé, perhaps even […]
What’s Next for Life Insurance Industry?
What do Steve Martin, Alice in Wonderland and Amazon founder Jeff Bezos (or any other successful entrepreneur) all have in common? They know how to “get small.” While the notion of getting small means something different to each, the ultimate meaning for all is that getting small is the key to something bigger. For Steve […]
Why Your Big Ideas Go Nowhere
After several years of having courageous leaders in the insurance industry begin to fund the flow of new ideas, it is evident that we have begun to overcome one problem and are now facing another. The old problem was a lack of game-changing ideas. The new problem is our bias against them. Result: The game-changing […]
Does DOL Ruling Require a Plan C?
As the Department of Labor’s “ultimate” ruling becomes finalized in the short weeks ahead, insurance carriers across the country are putting a lot of sweat equity into various strategies. These strategies include many variants of two plans going on simultaneously: Plan A: Fight. After all, there are flaws in the way this ruling was brought […]
What’s Next for Life Insurance?
If you are thinking that what’s next for the life insurance industry has something to do with the experience surrounding buying and owning life insurance products, think again. Yes, the life insurance industry has a big opportunity to improve the customer experience. Companies are improving the complex and inauthentic language used in communications, improving engagement levels with […]
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