Power of 'Claims Advocacy'
Workers' comp payers should move away from a compliance-oriented, adversarial style to an “advocacy” style of claims management.
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Workers' comp payers should move away from a compliance-oriented, adversarial style to an “advocacy” style of claims management.
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Peter Rousmaniere is a journalist and consultant in the field of risk management, with a special focus on work injury risk. He has written 200 articles on many aspects of prevention, injury management and insurance. He was lead author of "Workers' Compensation Opt-out: Can Privatization Work?" (2012).