How to Address Agencies' Talent Shortage By Jessica Lee Despite representing a skilled, educated, untapped talent pool, neurodiverse candidates are largely underemployed.
Solving the Talent Crisis in Insurance By Meredith Barnes-Cook The good news is that the talent challenges are within the industry’s power to address. It won’t happen overnight, but let’s get started.
What to Expect in Industry 4.0 By Tim Hardcastle As Industry 4.0 shifts the world around us, it creates tremendous opportunity to shape insurtech solutions and the insurance industry.
Checking Our Progress on Inclusivity By Betsy Myatt Recent data found only 19% of board seats and only 12% of top officer positions are held by women.
Rethinking Insurance With a Gen Z/Millennial Mindset By Denise Garth The ability of insurers to capture Millennials and Gen Z, let alone retain them, will be severely challenged unless they develop a new approach.
Mastering the Fourth Industrial Revolution By Chunka Mui We are sitting at the inflection point of the Fourth Industrial Revolution, the biggest personal and professional opportunity of our lives.
Leadership Lessons From Sports By Michael de Waal By examining the dynamics of teamwork, strategy, perseverance and personal growth in sports, we can shed light on leadership principles.
The Software Development Dilemma By Jose San Miguel Business owners all have strategic needs for software. But should you build it, or should you buy it?
6 Words to Focus Your AI Innovation Strategy By Chunka Mui Is it time for insurers to go big on ChatGPT? The short answer is no. The right approach is: Think Big, Start Small and Learn Fast.
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.