Operational Efficiency

So why do many companies and advisers in our industry resist digital advances like customer self-service and apps?

Policies that insure a person in spite of the absence of bodily harm, that exist because of the threat of reputational harm—these policies are hard to find.

Hybrid cloud models smooth digital transitions because they can easily operate their existing on-premise infrastructure during the shift.

Success in moving from the past to the future of insurance requires a two-speed strategy: Speed of Operations and Speed of Innovation.

When automation is a core technology, transformation can occur at speed, meaning faster return on digital investment.

Risk managers and service providers are often challenged to demonstrate the value of centralized purchasing.

AI done right will deliver significant cost savings in claims operations, satisfy customers and make the difficult job of fraud detection and claims processing easier. Sponsored by Daisy Intelligence

Billing has traditionally been seen as a back-office function; that assessment is no longer true in today’s digital world.