David Bacon

David Bacon is general manager at QBE Insurance, one of the world’s top 20 general insurance and reinsurance companies, with operations in all the key insurance markets.

Most Recent

Case Study on Using AI in Workers' Comp

David Bacon

Taking in extra data points and thinking in a different way has let us make better decisions about how to route claims, and more.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.