Agencies Need Multilingual Customer Support By Faheem Shakeel Language barriers challenge insurance agencies' growth, but multilingual CRM technology transforms these obstacles into competitive advantages.
International Broking: Beyond the Transactional View By Arthur Michelino As multinational programs grow complex, international broking demands system coordination over traditional workflow management.
Ukraine: Insurance Under Fire By Mykhailo Hrabovskyi War-tested Ukrainian insurers offer lessons in operational resilience for global markets.
Geopolitical Tensions Raise Risks for Global Shipping By Rahul Khanna Geopolitical tensions create challenges for the shipping industry despite record-low vessel losses in 2024.
Overcoming the Insurance Claim Bottleneck By Dalius Šimaitis AI-powered tools can slash insurance claims processing time by 80% following natural disasters.
AI in Insurance: Hype, Risk or Real Transformation? By Mykhailo Hrabovskyi AI reshapes insurance operations in emerging markets, proving its value beyond Silicon Valley's tech giants.
Is Extreme Weather in Middle East a Trend? By Andreas Fabricius Adrian Champion Abdullah Mohammed Zaid Laftah Climate change intensifies extreme weather risks in the Middle East, challenging traditional insurance models and renewable energy projects.
20 Issues to Watch in 2025 By Kimberly George Mark Walls While many more than 20 key issues matter for risk managers, climate change, mental health, and aging infrastructure are among those that stand out.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.