Insurers deployed AI at record speed to boost internal efficiency, but customers see no difference—and that's the industry's biggest strategic vulnerability.
As AI-related layoff fears subside, workers' compensation professionals are leveraging technology to streamline claims while monitoring potential mental health implications.
Insurers deployed AI at record speed to boost internal efficiency, but customers see no difference—and that's the industry's biggest strategic vulnerability.
"Slopsquatting" exploits AI coding hallucinations by planting malicious packages with fictitious names that automated tools may inadvertently import into software.
In the search for a single source of truth, insurers often force data into one clean gold layer - but make choices that are not always visible or acceptable to every consumer.
Embedded insurance integrates P&C coverage directly into purchase journeys, creating seamless customer experiences and unlocking new distribution channels for insurers.
Smart glasses are standardizing insurance inspections through real-time documentation and AI-guided workflows that improve transparency and reduce claim processing delays.
As generating traffic becomes a commodity capability, competitive advantage shifts from managing customer relationships to participating in their decisions.
LeakBot's 65,000 years of US underwriting data proves actuarially relevant loss mitigation: mature programs cut non-weather mains-related water claims ~60%, and the $5/month all-in model delivers positive ROI across market segments.
Bob Marshall, CEO of Whisker Labs and the poster child for Predict & Prevent, explains what it takes to bring an IoT-based innovation to a conservative, data-driven industry.
