Comparative Raters Level Playing Field for Agents By Anupam Gupta Comparative rating tools empower small insurance agencies to compete effectively by streamlining quotes and expanding access to carriers.
Why I No Longer Believe in the Funnel Model By David Lien The Echo Model challenges traditional insurance marketing funnels by prioritizing continuous engagement over linear conversion paths.
Digital Adoption Platforms Transform Operations By Vara Kumar Digital adoption platforms are revolutionizing insurance operations, driving efficiency and transforming employee training.
How to Avoid Common Strategic Execution Failures By Matt Mylroie Understanding these six common pitfalls can help organizations achieve transformative strategic success.
AI Can Enhance Medical Billing Accuracy By John Bright Combining machine learning with human oversight emerges as solution for medical billing errors and fraud.
Predictions, Wishes and the P&C Industry in 2025 By Alan Demers Stephen Applebaum The P&C industry still faces headwinds but begins 2025 on stronger footing and is poised to be more profitable and competitive.
3 Reasons to Unify Financial Operations By Rashmi Melgiri Disconnected financial operations and fragmented data lead to inefficiencies, errors, missed opportunities, and bad customer experience.
How AI Can Maximize Unstructured Data By Chaz Perera 80% of all insurance data lies trapped in everyday correspondence, but AI, used right, can provide easy, efficient access.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.