The Tripling of Verdict Size Post-COVID By Taylor Smith John Burge An analysis of 11,000 P&C verdicts shows the power of granular data to make judgments fairer--shaping all the settlements that are based on those damage amounts.
Property Insurance Must Evolve for Climate Resilience By Ralf von Grafenstein Property insurers must evolve beyond reactive coverage to build climate resilience as extreme weather events intensify. Property assessments are key.
AI and Automation Reshape Workers' Comp By James Benham Evolving technologies promise faster claims processing and improved outcomes for insurers, while better serving injured workers.
January ITL Focus: Claims By Insurance Thought Leadership ITL FOCUS is a monthly initiative featuring topics related to innovation in risk management and insurance.
How AI Can Maximize Unstructured Data By Chaz Perera 80% of all insurance data lies trapped in everyday correspondence, but AI, used right, can provide easy, efficient access.
A New Approach to Innovation in Insurance Claims Insurance claims operations are going through massive change -- but maybe not how you think. Yes, technology is key, but so is a new discipline.
Blending AI With Human Interaction By Brent Williams 'Humanomation' combines automation and the human touch for a more efficient, empathetic insurance claims process.
AI Revolutionizes Insurance Underwriting By Amit Kosa Artificial intelligence revolutionizes insurance underwriting with real-time data analysis and personalized risk assessment capabilities.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.