Digital Health Services Create Liability Gaps By Drew Fekete Digital health services expose providers to new liability risks while many remain unaware of available coverage solutions.
A Day in the Life of an L&A Insurance Super Agent By Bobbie Shrivastav Lawrence Krasner Here is a snapshot of a typical day for a service staff with SUPERPOWERS (i.e., good data, automation, and an AI assistant).
Digital Benefits Tools Drive Employee Wellness By Matt Darula Digital tools are transforming how employees access and use workplace benefits, creating opportunities for brokers to enhance engagement.
AI Expands Life Insurance Industry Value By Robert Eaton Corey Grigg Michael Niemerg Michael Regan AI presents life insurers with transformative opportunities while challenging traditional approaches to customer trust and operations.
New Standard Life Insurance Application Simplifies Process By Andy Kramer Yolanda Austin New ACORD standard life application promises to eliminate redundant questioning and streamline the insurance buying process.
20 Issues to Watch in 2025 By Kimberly George Mark Walls While many more than 20 key issues matter for risk managers, climate change, mental health, and aging infrastructure are among those that stand out.
Embedded Insurance: Challenges and Opportunities By Dennis Li Embedded insurance faces unique challenges in life and health markets, requiring innovative solutions beyond traditional P&C approaches.
The Key to Unlocking Life Insurance Sales By Jack Shaw Behavioral science offers solutions to demystify complex life insurance products.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.