How AI Is Transforming Insurance Sales By David Lien New technology can resolve user pain points, improve customer experiences, and drive big changes in sales strategies and business models.
Healthcare Cost Management Strategies By Bruce Roffé As healthcare costs soar, three key strategies help employers and insurers reduce spending while maintaining quality care.
Strategies for Meaningful Healthcare Reform By Christine Cooper Jack Towarnicky Healthcare reform's cost burden shifts to employer plans, driving the need for innovative solutions on pricing and risk allocation.
AI Revolutionizes Long-Term Care Planning By Lily Vittayarukskul AI emerges as a game-changing solution for the complex challenges of long-term care planning.
Alcohol's Cancer Risks Are Being Highlighted By Adela Osman Valerie Kaufman Alcohol's cancer risks have moved into the public spotlight, creating an opportunity for life insurers to educate policyholders.
Digital Health Services Create Liability Gaps By Drew Fekete Digital health services expose providers to new liability risks while many remain unaware of available coverage solutions.
A Day in the Life of an L&A Insurance Super Agent By Bobbie Shrivastav Lawrence Krasner Here is a snapshot of a typical day for a service staff with SUPERPOWERS (i.e., good data, automation, and an AI assistant).
Digital Benefits Tools Drive Employee Wellness By Matt Darula Digital tools are transforming how employees access and use workplace benefits, creating opportunities for brokers to enhance engagement.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.