Digital Health Services Create Liability Gaps By Drew Fekete Digital health services expose providers to new liability risks while many remain unaware of available coverage solutions.
A Day in the Life of an L&A Insurance Super Agent By Bobbie Shrivastav Lawrence Krasner Here is a snapshot of a typical day for a service staff with SUPERPOWERS (i.e., good data, automation, and an AI assistant).
Mining Brokerage Data to Find Pots of Gold By Travis Shank Insurance brokers can unlock significant opportunities by leveraging placement data to accelerate growth and profitability.
Insurers Face Complex Risk Environment in 2025 By Tim DeSett Insurance leaders must navigate emerging risks while building resilience through data analytics and strategic risk management.
'Agentic AI' Rewrites the Rules (Again) By Insurance Thought Leadership For insurance agents and brokers, "agentic AI" can function as a sales assistant or even a sales agent and carry much of the load for customer service.
P&C Insurance Brokers Must Evolve By Shawn Holland In today's volatile P&C market, brokers must evolve beyond policy sales to become strategic risk advisres.
Comparative Raters Level Playing Field for Agents By Anupam Gupta Comparative rating tools empower small insurance agencies to compete effectively by streamlining quotes and expanding access to carriers.
AI Revolutionizes Policy Management Software By Faheem Shakeel Modern policy administration software transforms insurance workflows with AI-driven solutions and automated processes.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.