20 Issues to Watch in 2025 By Kimberly George Mark Walls While many more than 20 key issues matter for risk managers, climate change, mental health, and aging infrastructure are among those that stand out.
Insurance Industry Battles DEI Fatigue By Desmond Marryshow The insurance industry faces a retention crisis as voluntary turnover soars amid workplace culture challenges.
Thriving in a Downsized World By Kelly Hirn Middle managers face mounting pressure as layoffs force survivors to adapt to expanded roles and unfamiliar responsibilities.
3 Key Workplace Challenges Reshaping Business By Nidhi Verma Technology disruption, skills gaps and workplace conflict reshape modern work environments amid unprecedented change.
A New Approach to Planning Parental Leave By Chengchen Li Being able to access parental leave benefits information and assistance on-demand from anywhere is not just the future, but what’s possible today.
Choreographing a Successful Insurance Career By Ragini Chandrasekar Leveraging transferable skills and diverse backgrounds are key to bridging the industry's talent gap.
Are We Asking the Wrong Question on the Talent Gap? By Insurance Thought Leadership While the emphasis has been on how to replace hundreds of thousands of people retiring in the next few years, the issue may be less about finding new talent in the insurance industry and more about retaining it.
September ITL Focus: Talent Gap By Insurance Thought Leadership ITL FOCUS is a monthly initiative featuring topics related to innovation in risk management and insurance.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.