Kelly Hirn

Kelly Hirn is the founder of Transitional Leadership.

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Middle managers face mounting pressure as layoffs force survivors to adapt to expanded roles and unfamiliar responsibilities.

Be clear what success for employees looks like, encourage them to raise the bar and consistently link effort, results and impact on the big picture.

After a loooonnnngggg insurtech winter, the daffodils and crocuses are emerging. Spring, mostly driven by AI, seems to be upon us.

The three prominent insurtechs recently released results that are encouraging, but all still face significant hurdles.

Seven emerging AI technologies are reshaping business operations and industry capabilities through 2025 and beyond.

Uncertainty is at a generational high in almost every aspect of our lives, creating major challenges -- and opportunities -- for insurers.

Generative AI reshapes third-party administrators' role in insurance claims, creating challenges but also opportunities to serve carriers better.

AI and automation are transforming insurance compliance from a cost center into a strategic advantage.

Insurance leaders are rapidly adopting tech tools. Following four key steps can make the purchase process nearly painless.