P&C Insurance: Mind The Gap(s) By Alan Demers Stephen Applebaum The last three years are arguably the most challenging the P&C insurance model has faced, and a worrisome series of gaps has taken shape.
Insurers Stay Optimistic on Investment Returns By Matt Reilly U.S. insurers remain optimistic for 2025 despite political concerns, showing increased appetite for private assets and risk-taking.
Managing Divestitures of Entangled Business Assets By John Rodgers Jim Kane Jenny Halim Strategic divestiture of entangled assets requires careful planning to minimize disruption and maximize retained value.
Image What NFL Playoffs Say About Innovation in Insurance The four teams demonstrated real innovation -- that took ages to gestate. There are lessons for insurers.
Insurance Industry Battles DEI Fatigue By Desmond Marryshow The insurance industry faces a retention crisis as voluntary turnover soars amid workplace culture challenges.
Thriving in a Downsized World By Kelly Hirn Middle managers face mounting pressure as layoffs force survivors to adapt to expanded roles and unfamiliar responsibilities.
Why I No Longer Believe in the Funnel Model By David Lien The Echo Model challenges traditional insurance marketing funnels by prioritizing continuous engagement over linear conversion paths.
What Trump 2.0 Means for Insurance By Rory Yates Insurers need to be highly adaptive, able to adjust to geopolitics, economics and societal changes like never before.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.