The Plaintiff Bar Is Winning in AI By Taylor Smith John Burge If you believe social inflation, nuclear verdicts and legal system abuse present existential risk, just wait until AI takes hold.
Strategic Guide to Unlocking 'Gen Zalpha' By Julia Symonds With their innate digital savviness and spending power, Gen Zalpha (a fusion of Gen Z and Alpha) is reshaping the landscape.
10 Pivotal Challenges Facing Insurers in 2024 By Abhishek Peter Navigating these challenges requires strategic foresight, technological agility and a commitment to meet evolving customer needs.
Image The Real Highlights From the Super Bowl While lots of commentators are dissecting the plays and the players, here is what really mattered in the Super Bowl broadcast.
4 Key Tips for Digital Marketing By Kendall Gadie Establish authenticity, develop a short-form video strategy, use digital for brand awareness and create a "phygital" experience.
Insurers Optimistic About 2024 Markets By Scott Hawkins Matt Reilly Investment decision makers say they expect to take on more risk. They express concerns about AI but say benefits outweigh risks.
Ted Lasso-isms for Insurance in 2024 By Franklin Manchester Be a Ricky Bobby. Get in the car and say, "I want to go fast." But be a sloth, too. Go slow to go fast.
2024 Directors & Officers Risk Trends By Jarrod Schlesinger Political risk, financial pressures, the complexity of AI, fallout from bank failures and claims related to ESG all pose challenges.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.