Personal Lines

While carriers rely on conventional detection methods, fraudsters increasingly leverage AI to orchestrate sophisticated, undetectable insurance schemes.

Salvage fraud quietly drains value as employees misappropriate damaged goods meant for disposal.

Strong loss ratios are driving auto insurers toward market share growth despite brewing economic uncertainty.

Reviewing our predictions for 2025 provides insights into industry progress on empathy, transparency, AI, claims and much more. 

Summer moves create the perfect opportunity for agents to build clients' preparations for financial disaster.

California wildfire survivors battle insurers over systematic underinsurance while navigating complex recovery efforts.

Outdated catastrophe classifications hinder insurers' ability to effectively manage escalating threats from all perils.

Climate-fueled wildfires increasingly threaten new regions, driving a sixfold increase in global insured losses since 2000.