In Part 2, we move from understanding the drivers of AV claims transformation to focusing on execution - what insurers should do to build AV-ready capabilities across their teams, technology, and operations.
In Part 1, we explore the foundational shifts that autonomous vehicles (AVs) are bringing to the insurance industry - particularly how fault attribution, liability, and claims causality are being redefined by software-driven mobility.
Rather than inferring exposure solely from historical outcomes, commercial auto underwriters can now access leading indicators of attentiveness, distraction, and behavioral discipline.