Auto Insurance

The length of time it takes to settle an auto claim is key to customer satisfaction --  one of many reasons touchless claims are finding a stronghold.

There are accusations of insurers pressuring repair facilities to use generic parts or cut corners to save on costs.

This is the time to use precision marketing techniques to protect market share and uncover untapped avenues of growth.

Rather than waiting for legislative change, fleet operators can seize AI-enabled technology now – and start improving work-related road safety today.

The buzz about automatic notification of car crashes makes great sense… for insurers… but not always for customers. Some caution is in order.

Electric vehicles carry higher sticker prices and cost more to repair after a claim -- but that may change soon enough. 

Insurers are becoming more adept at using telematics to differentiate their products, reduce risks and expenses and continue improving the policyholder experience.

But there is a disconnect: The processes insurers use haven’t adapted to the capabilities of the new technology they have adopted.