Image Auto Insurance in Crisis Soaring costs for parts and repair services, the move to electric vehicles and more dangerous behavior by drivers has auto insurers in crisis.
Attorney Involvement Keeps Claims Soaring By Mubbin Rabbani For workers’ comp claims with attorney involvement, average indemnity costs are $77,807, 390% higher than for unrepresented claims.
How to Tackle Litigation Costs By Mubbin Rabbani Social inflation, fueled by third -party litigation funding, added more than $20 billion to commercial auto claims in the 2010s.
The ADAS Revolution in Auto Repair By Kyle Krumlauf The ubiquity of Advanced Driver Assist Systems (ADAS) is forcing major changes on collision repair facilities -- and they're just beginning.
That Car Is Worth WHAT? By Marty Ellingsworth The pandemic has made prices of used vehicles and parts more volatile, and generally much higher, but insurers have yet to adapt their models.
Unlike Fine Wine, Claims Don’t Age Well By Bill Brower The length of time it takes to settle an auto claim is key to customer satisfaction -- one of many reasons touchless claims are finding a stronghold.
Deteriorating State of Car Insurance By Daniel Robinson There are accusations of insurers pressuring repair facilities to use generic parts or cut corners to save on costs.
Auto Insurers Need Aggressive Defense By Nick Frank Michael Nadel This is the time to use precision marketing techniques to protect market share and uncover untapped avenues of growth.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.