Medical care inflation reacts slowly compared with food and energy, but it’s catching up and will land heavily on auto casualty billing--especially for the unprepared.
No one is happy with the current, cumbersome approach to auto claims -- and a key technology has finally arrived that will digitize and speed the whole process.
Cloud-based platforms will let auto insurers make a critical pivot away from purely reactive claims response and processing to claims minimization and avoidance.
As competition heats up, a simple policy add-on that costs just a few dollars each year is a hidden tool in the agent’s toolbox: the roadside assistance policy rider.
In theory, they'll be safer, if only because the massive battery power will allow for a profusion of sensors and related safety devices. But we all know how theories can play out in practice.
Insurers and body shops need to start thinking differently about claims and repair processes, and how they can be revolutionized through AI and VI – Visual Intelligence.
Auto insurers should expect higher claims costs in the second half and longer wait times for damaged vehicles to be repaired and returned to their owners.