AI revolutionizes insurance operations while maintaining the human touch that builds customer trust and loyalty and allowing for hyper-personalized customer experiences.
AI revolutionizes insurance operations while maintaining the human touch that builds customer trust and loyalty and allowing for hyper-personalized customer experiences.
We need to sharpen our language to stem the tsunami of lawsuits financed by private equity. Let's start talking about "dark money" and "billboard lawyers."
Rather than use communications merely to satisfy operational and compliance requirements, insurers should leverage them to build trust and stand apart from competitors.
As the industry keeps making progress on reducing injuries, Bill Zachry describes how AI and other technologies can take workers' comp to a whole new level.