Ted Lasso-isms for Insurance in 2024 By Franklin Manchester Be a Ricky Bobby. Get in the car and say, "I want to go fast." But be a sloth, too. Go slow to go fast.
2024 Directors & Officers Risk Trends By Jarrod Schlesinger Political risk, financial pressures, the complexity of AI, fallout from bank failures and claims related to ESG all pose challenges.
5 AI Trends You Can't Ignore in 2024 By Nicolas Baca-Storni From enhanced computing power for AI to its ethical implications in creative endeavors, there are both opportunities and challenges.
Why Culture Matters So Much at Insurers By Bertrand Robert For a mature organization, culture is the bedrock of individual commitment in the service of collective ambition.
Top Employee Incentive Trends for 2024 By Cindy Mielke Decentralized work requires personalization, prioritizing wellness, reinventing recognition and adopting flexible reward structures.
Image What Shohei Ohtani Just Taught Insurers His blockbuster contract with the Los Angeles Dodgers shows the value of creative financing, something insurers should emulate.
Leadership Lessons from the Sport of Polo By Michael de Waal Only teams who play together and adhere to their positions can win in polo.
Investment Outlook for 2024 By Richard Sega The three bears will eat Goldilocks, believers in a soft landing will be disappointed and a shallow, relatively short recession is likely.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.