Image What the NFL Draft Can Teach Us The instant grades, based on completely inadequate data, illustrate the dangers of false precision that show up in lots of projections about insurance.
Best Practices for 'Trigger' Marketing By Kristopher Lazzaretti Savvy insurance marketers can wow customers and prospects with near-real-time, precisely targeted, relevant messaging thanks to an abundance of data.
Image 7 Common Mistakes on Innovation As generative AI throws many innovation efforts into high gear, here are seven ways that such initiatives have failed in the past.
Can Governance Catch Up to Data Science? By Pardeep Bassi Kartina Tahir Thomson Data science teams often don't understand the organization's risk frameworks, and insurance leaders have too little experience with analytics.
How to Get the Most Out of Coaching By Michael Papanek Success depends mostly on sufficient internal motivation to improve, so the executive being coached will invest fully in the process.
4 Challenges in Adopting Broker Technology By Jason Keck Change management will become a critical capability for insurance agencies, as resisting technological innovation can cost companies millions
Why Take a Job in Insurance? By Amy Halliburton Here are five reasons! We'll start with the fact that employees have the privilege of helping people at key moments in their lives.
Image Private Equity's Hot New Investment: Suing Insurers While legal system abuse has long been a problem for insurers, private equity and AI are taking the problem to a whole new level.
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).