Leadership

Despite $30 billion to $40 billion in AI investment, 95% of organizations achieve zero return, MIT study finds.

Overcoming AI skepticism in insurance requires positioning technology as supportive copilot rather than human replacement.

Information overload amplifies familiar insurance risks into perceived polycrisis, though historical data suggests industry resilience remains intact.

Insurance carriers race toward AI adoption, but fragmented legacy systems may sabotage their automation ambitions.

Life insurance's AI-driven transformation demands more women leaders to ensure ethical implementation and collaborative, customer-focused innovation.

Financial stress affects 66% of employees and exposes critical gaps in how HR communicates life insurance's living benefits.

Looking in the rearview mirror doesn't work any more. Carriers must transform analytics from passive scorekeeping into decision-making engines.

Here is a road map to expanded opportunities for carriers, MGAs and insurtechs.