How and Why to Tap Into Global Talent By Andrew Noonan Here are four key strategies insurance companies should consider when expanding into international markets.
The Evolving Claims Professional By Steve Laudermilch With short staffing and less experienced adjusters, organizations must equip claims professionals with better, data-driven tools.
Why Take a Job in Insurance? By Amy Halliburton Here are five reasons! We'll start with the fact that employees have the privilege of helping people at key moments in their lives.
NFL Uses AI to Win; So Can We By Tyler Jones There is much to learn about how AI was used while we were eating buffalo wings and chips during the big game.
Using NLP to Detect Fraud in Insurance Claims By Jack Shaw Natural language processing can sift through massive data sets instantly, identifying anomalies that may indicate fraud.
How to Recruit Amid Labor Shortages By Neil Costa Kristopher Volker Companies that want to attract top talent should think like a chief marketing officer to reach a wider breadth of potential candidates.
3 Ways AI Will Power Insurance’s Future By Nicole Carrillo AI can drive productivity gains and product innovations and improve the employee experience, so the future is bright.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.