Tyler Jones

Tyler Jones is chief customer officer at CLARA Analytics.

He has nearly two decades of experience in the insurance and banking industries.

Most Recent

NFL Uses AI to Win; So Can We

Tyler Jones

There is much to learn about how AI was used while we were eating buffalo wings and chips during the big game.

All Articles

Picture of a computer with code on the screen

Becoming a Data-Informed Organization

Tyler Jones

Many companies aim to be data-driven, shifting decisions away from human actors and trusting the algorithms. Instead, firms should be "data-informed."

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.