A Self-Destructive Cycle in Insurance By Joseph Paduda The insurance industry can’t get enough brilliant people to work in the business because the culture is anathema to most of them.
Keys to Finding and Nurturing Talent By Kirstin Marr Few talk about the benefits of top industry talent, except in IT. For innovation to truly scale, the industry needs the best talent.
How to Attract Digital Natives as Employees By Tom Hammond The need for insurance agents will grow 10% faster than the overall job growth average through 2026. Digital natives must fill the gap.
Culture Side of Digital Transformation By Bobbie Shrivastav Without direction, alignment and commitment, you are stuck in mud. The wheels are turning, but you aren't going forward.
How to Embrace Insurtech Culture By John Cusano Understanding where the gaps are, both in the current insurance market and in the customer experience, will be key.
How to Scout and Draw the Best Talent By Jim Leftwich Without modern technologies, you can’t court the best possible talent -- and you will see your bench strength continue to weaken.
A Growing Challenge: Managing Talent By Cynthia Marcotte Stamer Savvy businesses are responding to a tight labor environment by reevaluating their recruitment, retention and compensation practices.
Solving Insurtech's People Challenge By Alexander Cherry There must be a bridge, a forceful individual who can drive the agenda of the new team/tool into the host company and vice versa.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.