Time to Formalize Insurance Career Path By David Disiere To encourage new ideas and attract talented people, the insurance industry must have an educational program for newcomers.
How to Attract the Next Generation By Ben Deda Our latest survey results reveal there’s a bright light at the end of the tunnel when it comes to attracting millennials.
'Jobsolescence': How Big a Threat? By Cathy Rubin Despite AI, we are a long way off from robotic nurses. The question is whether education can provide us humans the skills we'll need.
Do We Face a Jobless Future? By Vivek Wadhwa We have seen the increasing anger of the electorate from both the right and the left in the U.S. elections -- and now in Europe, too.
Is Insurance Having an Uber Moment? By Robin Roberson Insurance will have to adapt to both the on-demand nature of work and the on-demand nature of consumption. This is the industry's Uber moment.
How to Leverage On-Demand Labor By Robin Roberson Insurers are learning that they can streamline claims, and cut costs, by embracing the on-demand workforce.
3 Reasons Millennials Should Join Industry By Kirstin Marr Carriers must not blame young professionals for their lack of interest in insurance and instead work on raising awareness.
Secret to Finding Top Technology Talent By Karen Hornig The overwhelming lack of creativity in the face of the talent shortage is alarming. An easy answer: career changers.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.