How to Leverage On-Demand Labor By Robin Roberson Insurers are learning that they can streamline claims, and cut costs, by embracing the on-demand workforce.
3 Reasons Millennials Should Join Industry By Kirstin Marr Carriers must not blame young professionals for their lack of interest in insurance and instead work on raising awareness.
Secret to Finding Top Technology Talent By Karen Hornig The overwhelming lack of creativity in the face of the talent shortage is alarming. An easy answer: career changers.
Why Trump’s Travel Ban Hurts Innovation By Vivek Wadhwa Trump’s executive order banning immigrants from some Muslim countries sent shock waves through the tech industry.
On-Demand Workers: the Implications By Robin Roberson Insurers can access this workforce to scale back on costs -- and on-demand workers are a market for various insurance products.
How to Embrace Workforce Flexibility By Robin Roberson For starters, insurance carriers can use skilled gig workers to create efficiencies across many channels in their organizations.
The Uberization of Insurance By Robin Roberson The integration of the gig economy is the next step in the business evolution of the traditional insurance sector.
Gig Economy: 5 Benefits of Outsourcing By Robin Roberson The rise of the gig economy isn't just a positive for independent workers but provides five benefits for insurance carriers.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.