Time to Try Being an Entrepreneur? By Kate Terry With businesses cutting back, many are asking that question. But there are huge misconceptions about how to think about the issue.
Why Work-From-Home Threatens Innovation By Stephen Applebaum Non-insurance competitors such as Amazon, Google, Tesla, Comcast, General Motors and many others are not standing still, and neither should insurers.
Bigger Disruptor: Lemonade or Tesla? By Mark Breading With its spectacular IPO, Lemonade has the attention of the insurance world, but Tesla may be the bigger disruptor in the long run.
Notes From Germany on COVID's Lessons By Désirée Mettraux We must completely say farewell to the antiquated ways and rigid mechanisms of everyday office life as we knew it.
4 Stages to Recovery and 'Future of Work' By Ahson Pai COVID-19 has shown how fast disruption can occur -- but also that people can adapt quickly and overcome global business challenges.
How to Be Productive Working at Home By Paul Laughlin Once you start to work for prolonged hours at home, you notice how different your environment is to the office.
Lessons Learned From Shift to WFH By Nancy Casbarro Remote talent pools allow for a broader range of applicants to fill roles, and some employees feel more productive within their own walls.
How Work Will Change in 'New Normal' By Doug Turk In the post-COVID world, organizations will need to prepare for pandemics and be able to react almost instantly once an infection appears.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.