John Cusano

Cognitive robotics can address service requests from agents, anomaly detectors can flag issues and AI can spot product opportunities.

Venturing into uncharted territory can be hazardous -- especially when we don’t know the scope of the hazards.

Understanding where the gaps are, both in the current insurance market and in the customer experience, will be key.

While most insurtech investment is still coming from nontraditional players, there has been a surge by insurers over the past two years.

Rather than viewing emerging insurtechs as threats, insurers are increasingly seeing economic opportunity via strategic partnerships.

Insurtech is enjoying record growth. While 2016 saw $1.7 billion in insurtech investments, things are only picking up in 2017.

Auto insurers have every reason to be concerned about their future growth and profitability.

Incumbents should quickly deepen relations with key startups to ensure access to innovative technology and new business models.

The shift to collaborate, rather than compete, with technology start-ups is gathering pace throughout the financial services industry.

Spending on InsurTech looks set to surge: What is your strategy to stay abreast of the new opportunities and threats?

Digital insurance can build on the capabilities of the Internet of Me, the Outcome Economy and much more.