Life insurers need to provide customers a more human experience, and AI can serve up poignant insights, at the moment of truth, when it matters most.
Bobbie Shrivastav
Bobbie Shrivastav is founder and managing principal of SovBob Consulting.
Previously, she was co-founder and CEO of Docsmore, where she introduced an interactive, workflow-driven document management solution to optimize operations. She then co-founded Benekiva, where, as COO, she spearheaded initiatives to improve efficiency and customer engagement in life insurance.
She co-hosts the Insurance Sync podcast with Laurel Jordan, where they explore industry trends and innovations. She is co-author of the book series "Momentum: Makers and Builders" with Renu Ann Joseph.