Bobbie Shrivastav

Insurers can transform customer experience through strategic digitization and AI-powered innovation.

Three technologies are transforming insurance agents into digital-age concierges for their customers.

Life insurers need to provide customers a more human experience, and AI can serve up poignant insights, at the moment of truth, when it matters most.

Innovation must focus on claimants, who deal with all sorts of requirements while going through perhaps the worst time of their lives.

Trying to detangle the spider-web information systems that exist in organizations today is a lot like bargaining with a four-year-old.

Generally, the answer is: Don't build IT solutions that exist in the marketplace. Use your top talent to build what others cannot.

A hair-raising drive from Kathmandu to the Nepalese town of Hetuada provides the lessons of entrepreneurship in microcosm.

Even if we are in different industries or verticals in the same industry, the more we collaborate and share, the better for everyone.

Without direction, alignment and commitment, you are stuck in mud. The wheels are turning, but you aren't going forward.

In a world of Waterfall, Agile, Lean Startup, Kanban, etc., etc., how might one "declutter" the jargon and really be effective with initiatives?

You are reading the headline correctly. If you follow these tips, your insurtech will either fail or will be heading toward failure.

"While pitching, I've seen folks look to my male co-founders for confirmation. I'm like: 'Dude, do I smell or something?'"

Four main problems have prevented life insurance companies from embracing digital transformation in their claims processes.