Life insurers need to provide customers a more human experience, and AI can serve up poignant insights, at the moment of truth, when it matters most.
Lawrence
Krasner
Lawrence Krasner
Lawrence Krasner is an associate partner, financial services: insurance strategy and transformation, at IBM.
He has over two decades of business, IT strategy and transformation experience in the insurance industry, with a focus on life insurance. He has led efforts at different organizations to define and manage large business change programs and technology portfolios.