Agent & Broker

Agency owners must prioritize succession planning to ensure long-term stability and maximize the value of their life's work

Has insurance industry efficiency really improved because of technology over the past decade? The short answer is no. But we can get on a better path.

Insurance agencies use generative AI to communicate but must integrate it into more sophisticated processes: policy analysis, document comparison -- and more. 

One area in which insurance companies can make immediate changes is in how (and how often) they communicate with their customers.

Technology is getting more sophisticated about all parts of the process, from targeting prospects for ads all the way through paying claims.

37% of insurance companies acknowledge their resilience and agility are weak -- and firms that exhibit strong adaptability outperform competitors by up to 50%. 

Rapidly improving management systems for insurance agencies hold the promise of major gains in efficiency. 

It is crucial to work with policyholders to help them understand their unique risk exposures to storms and to help them navigate that risk.