Agent & Broker

Insurers are writing adaptive policies, and organizations have improved their defenses. Underwriters now have a big opportunity to innovate. 

Agentic AI enables immediate information sharing for brokers and agents when incidents occur for policyholders. 

Technology can empower insurance agencies to better serve small and medium-sized businesses through smarter, automated coverage solutions.

Automated SMS marketing transforms insurance policyholder retention through personalized, timely communication strategies.

Insurers can transform customer experience through strategic digitization and AI-powered innovation.

Three technologies are transforming insurance agents into digital-age concierges for their customers.

Insurance professionals must help clients navigate event safety risks as gatherings become increasingly complex and frequent.

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.