What a Next-Gen Insurance Agency Looks Like By Todd Baxter As insurance agencies pursue growth, execution—not ambition— becomes the constraint, separating those who scale from those who merely expand.
Expert-Recommended Insurance Brokers for Small Businesses in California By Health for California Financial protection is crucial for navigating the business world. Find the best insurance broker recommendations for small businesses in California.
Independent Agencies Need Real-Time Analytics By Rob Bourne Real-time analytics help independent agencies shift from reactive problem-solving to proactive performance management and growth.
The Dawn of the 'Connected' Insurance Agency By Travis Conley System fragmentation threatens agencies as 2026 digital investment surges and informed consumers verify information in real time.
Using Serial Acquisitions to Turbocharge Growth By Rick Dennen With organic growth softening, insurance agencies are turning to serial acquisitions to accelerate expansion and build market dominance.
What Brokers Actually Hold Together By Arthur Michelino Brokers' representation, translation and defense functions risk being simulated by platforms rather than being genuinely performed.
Why Vertical AI Is Key for Agencies By Elad Tsur Facing talent shortages and digital disruption, independent agencies must embrace AI to unlock 'hero work.'
5 Ways Tech Can Improve Client Engagement By Matt Martin The insurance brokerage industry confronts a retention crisis, demanding AI-enhanced, continuous engagement of clients.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.