Unlocking Opportunity in the Surety Market By Karl Choltus Increased surety usage is anticipated in real estate, renewable energy and healthcare in 2024, as it moves beyond construction.
Customer Success Is Key, but Where to Start? By TJ Whelan Single-entry quoting tools can let agents generate more options for clients, and automated quoting tools on the website provide great convenience.
4 Challenges in Adopting Broker Technology By Jason Keck Change management will become a critical capability for insurance agencies, as resisting technological innovation can cost companies millions
A Light at the End of the Tunnel By Insurance Thought Leadership Kasey Connors of the IIABA says conditions may finally be improving for agents and brokers--but they still have some hard work to do.
Predictions for Life Insurance in 2024 By Farron Blanc For instance: 2024 will be the year that the wellbeing of those 65 and older becomes a major topic of conversation for their children.
Interview with James Keane By Insurance Thought Leadership James Keane James Keane, VP of National Sales for SIAA, and Paul Carroll, ITL Editor-in-Chief, reveal key insurance strategies for success.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.