How Insurance Brokers Can Stay Competitive By Shama Hyder Here are five strategies for insurance brokers aiming to thrive in the age of AI and digital transformation.
How Agents Can Tackle California's Challenges By Rajni Kapur With rates soaring and insurers pulling out of California, agents must double down on outreach, empathetic communication and client education.
What Clients Must Know About Extreme Weather By Virginia Blake Pierson A laser-eyed focus on consumer education and engagement is crucial, and the key to how agents can navigate the hard market.
3 Key Life Insurance Agency Challenges By Grace Apea Manual processes, a lack of centralized data and ineffective commissions processes consume valuable time and introduce risks for human error.
An Interview with Gaby Dominguez By Insurance Thought Leadership As crazy as most agents' lives are these days, take a look at Gabriela Dominguez and her experience in South Florida.
How to Provide Better Customer Service By David Rice Four simple questions will help agents communicate better with clients, helping the agents lean into a role as advisers on risk.
Navigating the Complexities of Venue Insurance By Jerry Thacker Many agents shy away from venues as a specialty, but there is great opportunity for those who take the time to understand the sector.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.