Insurers Can Promote Healthier Lifestyles By Matteo Carbone A behavioral change model has proved successful in promoting healthier behaviors among a broad range of policyholders.
Navigating the Latest CMS Regulations By Ilya Filipov Compliance is critical for ensuring transparency and protecting participants but also for avoiding potentially costly penalties.
Revolutionizing Life Insurance Uptake in Younger Markets By Michael de Waal LIMRA found that interest in life insurance products is at an all-time high for younger adults. There is an enormous opportunity.
Balancing Innovation, Compassion in Life Insurance By Ron Gura A life insurer’s true differentiator should leverage technology that complements the human element of agent-to-customer interaction.
The Erosion of Employer-Based Insurance By Beth Rush Gig economy or multiple part-time jobs can provide an income for an individual, but those positions rarely offer an insurance plan.
LTCI: A Rewarding Opportunity By Harvey Brandvein Nathan Berggoetz The need for products that affordably cover the expenses associated with the long-term care needs of seniors has never been greater.
A Crisis in 911 Emergency Call Centers By Daniel Miller Every day, thousands of people are put on hold, or calls are not even answered in some cities, due to the staff shortage in call centers.
The Key to Transformation? It’s Not Technology By Brian Carey Insurers can overcome the many challenges of digital transformation by dropping their technology-first mindset and adopting a people-centric one.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.