Life & Health

Paperwork is hardly glamorous, but AI’s superhuman ability to sift through pages could well and truly change the game in claims.

A look back at some old medical bills illustrates just how much bizarre complexity -- and cost -- has overtaken the U.S. healthcare system.

Just as financial firms' Know Your Customer (KYC) processes prevent crime, Know Your Patient (KYP) methods can prevent insurance fraud. 

With scrupulous implementation and judicious oversight, AI can supercharge the industry and provide better services to customers.

Finance games have been shown to greatly help with life insurance sales -- and digital, large-scale versions are becoming available.

Read the report to find out how life insurers are currently optimizing customer experience (CX) and client engagement throughout the policy lifecycle.

More employers are shifting toward custom health plan solutions to reduce costs while improving benefits for employees.

97% of employers offering infertility coverage say that it adds little to medical plan costs and that many employees prize it.