Brian Carey

Brian Carey is senior director, insurance industry principal, Equisoft.

He has over 13 years experience with life and annuity core policy admin systems like AdminServer and OIPA, Oracle's insurance policy administration system. Carey runs core system modernization strategy, including insurance policy administration, agency back-office and the cloud solution product Equisoft/manage.

He holds a master's degree in information systems with honors from Drexel University and bachelor's degrees in computer science and mathematics from Widener University.

Most Recent

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3 Ways to Maximize Digital Transformation Projects

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While life insurers' initiatives have been underway for years, projects are rife with misalignment, unmet expectations and dissatisfaction.

All Articles

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The Key to Transformation? It’s Not Technology

By

Insurers can overcome the many challenges of digital transformation by dropping their technology-first mindset and adopting a people-centric one.

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Life Insurance Brokers Need Better Tech

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If brokers are going to continue to provide exceptional customer service, they need the technology and resources that can back them up.

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What If You Have Limited Resources?

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Many small carriers and fraternals have limited or outsourced IT resources, but they still can undergo a digital transformation -- and must.

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Life Insurers' Communication Problem

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Insurers need to improve their communication by prioritizing customer experience as opposed to heavily relying on automation to do the job for them.

Six Things

The Third Wave of AI

By Paul Carroll

After the initial wave of AI efforts and then the generative AI phenomenon that began two years ago, you'll hear a lot in 2025 about AI that can act as our agents.

Insurance Fraud Rises as AI Powers Scams

Insurers must balance sophisticated fraud prevention with seamless customer experiences in an AI-driven landscape. Here's how. 

1

Dashcams Combat Rising Wave of Insurance Fraud

As dashcam adoption surges, these devices are becoming crucial weapons against rising insurance fraud and staged accidents.

2

5 Client Retention Strategies for Insurance Agents

The lingering effects of rising premiums, coverage restrictions and evolving client expectations are making retaining business and maintaining strong relationships paramount.

3

Secret Powers Behind Super Insurance Agents

Three technologies are transforming insurance agents into digital-age concierges for their customers.

4

How to Tackle Third-Party Security Challenges

As insurance firms grapple with rising cyber threats, effective B2B identity management becomes crucial for protecting sensitive data.

5

Keys to Commercial Property Insurance Management

Data-driven technologies reshape commercial property insurance as managers tackle evolving risks and regulatory demands.

6

ITL Recommends

What AI Means for Compliance

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Insurance Thought Leadership

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From Trust to Technology: The Tipping Point for Insurance Customers

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ITL Partner: Majesco

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How to Find the Right Carrier Partners

Beyond Silos: Strengthening Operational Resilience with Integrated Risk Management

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8 Trends Shaping the Future of Insurance in 2025

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ITL Partner: Majesco

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AI Revolutionizes Insurance Underwriting

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Artificial Intelligence

Transforming Insurance With RPA

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5 Ways to Modernize Customer Communications

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