Claims

In this Future of Risk interview, Gallagher Bassett's chief digital officer, Joe Powell, details how far AI has come in insurance and where it goes next (carefully).

The insurance industry is at a pivotal moment. AI is fundamentally changing how products are designed, priced, and delivered.

For too long, progress in the insurance claims process has been slow and incremental. The time is now ripe for reinvention. 

An analysis of 11,000 P&C verdicts shows the power of granular data to make judgments fairer--shaping all the settlements that are based on those damage amounts.  

Property insurers must evolve beyond reactive coverage to build climate resilience as extreme weather events intensify. Property assessments are key.

Evolving technologies promise faster claims processing and improved outcomes for insurers, while better serving injured workers.

ITL FOCUS is a monthly initiative featuring topics related to innovation in risk management and insurance.

80% of all insurance data lies trapped in everyday correspondence, but AI, used right, can provide easy, efficient access.