Claims

Investments in AI are expected to save auto, property, life and health insurers almost $1.3 billion in 2023, up from $300 million in 2019. 

Paperwork is hardly glamorous, but AI’s superhuman ability to sift through pages could well and truly change the game in claims.

Customers want to be onboarded not in days but in minutes. They are no longer willing to wait for weeks and months to settle claims.

The future of fraud is here, but so is the future of fraud protection. Decision intelligence saves thousands of hours of manually searching through risk anomalies.

Changes in the litigation environment, shifting public opinion, medical inflation and emerging risks are producing lots of so-called nuclear verdicts.

The combination of natural language processing and predictive analytics offers game-changing capabilities with respect to claims management.

In today’s digital-first economy, insurers need to innovate their payout processes to offer their customers speed, convenience and flexibility.

But there is a disconnect: The processes insurers use haven’t adapted to the capabilities of the new technology they have adopted.