Operational Efficiency

Enhanced customer experience, cost reduction, fraud prevention, improved accuracy and scalability make it a compelling choice for the industry. 

Insurers that decide they can handle claims with young, inexpensive, inexperienced and untrained claims handlers should be accosted by angry stockholders.

By adopting automation and sustainability, insurance carriers can enhance the customer experience while driving down operating costs. 

State rainy-day funds have remained at near-record levels, offering a cushion against inflation and increased costs.

While fraud detection has historically been a manual process relying on human analysts, technology can now automate and enhance the work. 

Insurance companies have money and don't protect it as well as banks do. We as an industry look like we deserve to be stolen from.

Many core insurance functions are well on their way to keeping pace with the modern consumer. Payment must be next in line. 

Inflation presents unique challenges -- and opportunities -- for the investment strategies of insurance companies.