Operational Efficiency

AI can drive productivity gains and product innovations and improve the employee experience, so the future is bright. 

Decades into the digital age, customers still fill out paper forms, repeatedly provide the same information -- and get frustrated. 

Satellites and drones, AI-based analytics and photo analysis, and blockchain can reduce insurance fraud greatly. 

It will. The new era of natural language processing will contain costs, improve customer experience and fight off new competition.

Agencies can take the fear out of digitizing payments through C.A.R.D., which stands for Collect, Apply, Reconcile and Disburse.

Drawing on AI and machine learning, modern content management systems drive intelligence into processes and decision-making. 

An MGA is saving $65 million a year by reducing from 25 to two the number of clicks required to issue each policy.

AI-powered fraud detection and human expertise combine to fortify insurers and minimize risks for all stakeholders.