Unlocking the Power of Digital Payments By Chase Petrey Agencies can take the fear out of digitizing payments through C.A.R.D., which stands for Collect, Apply, Reconcile and Disburse.
The Power of Efficient Content Management By Shantanu Tewari Drawing on AI and machine learning, modern content management systems drive intelligence into processes and decision-making.
Automating Insurance Workflows By Eric Ayala An MGA is saving $65 million a year by reducing from 25 to two the number of clicks required to issue each policy.
Using AI to Prevent Insurance Fraud By Isaac Smith AI-powered fraud detection and human expertise combine to fortify insurers and minimize risks for all stakeholders.
Insurers' Flawed Understanding of ROI By Geoff Martin The industry’s traditional assessments of “returns” are not suited to the insurance company of the future.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
Innovative In-House Legal Software By Evan Wong Modern legal software can identify risks, categorize them based on severity and relevance and propose tailored mitigation strategies.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.