Operational Efficiency

It's time to integrate IT with front-line operations so a combination of business people and programmers can innovate in ways that matter most to customers.

Needing to cut costs, insurers can generate ROI on day one by implementing digital payments, with little risk of a hit to customer satisfaction.

In this webinar, ITL Editor-in-Chief Paul Carroll interviews Anne Plese, Senior Director of Product Marketing at Rimini Street, and James Maudslay, global director of insurance at Equinix on how operational efficiency can create the room for innovation.

Robotic process automation can manage workflows, improve accuracy, reduce operational costs and meet growing IT needs.

This eBook explains trends in insurance fraud, the reinforcement learning approach, keys to successfully embracing AI and how to save millions in fraudulent claims payments.

In 2019, 52% of insurance payments were made by check versus 22% across other sectors, signifying the need for an overhaul by insurers.

With increasing automation, humans have far less time to review for fraud in claims and underwriting -- but technology is leaping ahead.

Growth-minded insurers should consider why motivated companies like Netflix chose cloud migration over a decade ago