Operational Efficiency

Many firms have pursued digital transformation yet found little relief. The reason is that most legal software vendors don’t understand how insurance defense firms work.

Carriers that continue to work from vague three- to five-year timelines will lose market share and perhaps wind up as someone else’s acquisition.

Even as insurers focus on innovation and the technology that will enable it, they still must maintain and operate the legacy systems that run the business. What if it’s possible to spend less time and money on those systems, freeing resources to focus on developing systems that will really move the needle for the business?

Pockets of the municipal market may offer relative value in a market where value can be hard to find.

You may be setting the bar too high for third parties. You may be insisting on "one-size-fits-all." You're surely doing too much manual work.

It's time to integrate IT with front-line operations so a combination of business people and programmers can innovate in ways that matter most to customers.

Needing to cut costs, insurers can generate ROI on day one by implementing digital payments, with little risk of a hit to customer satisfaction.

In this webinar, ITL Editor-in-Chief Paul Carroll interviews Anne Plese, Senior Director of Product Marketing at Rimini Street, and James Maudslay, global director of insurance at Equinix on how operational efficiency can create the room for innovation.