How Connected Data Can Help Stop Fraud By Pete Aven You can start to look at things like shared addresses, shared numbers and shared emails and see who is up to illegitimate activity.
3 Keys to Effective Project Management By Bobbie Shrivastav In a world of Waterfall, Agile, Lean Startup, Kanban, etc., etc., how might one "declutter" the jargon and really be effective with initiatives?
The Case for a Hybrid Business Model By Joe Beneducci The firm of the future needs to combine the innovative thinking of an insurtech with the experience and knowledge of a traditional insurer.
When It’s Better to Build In-House By Eyal Navon Advantages of using applications already developed are self-evident, but building from scratch can be a key differentiator.
What Will Operations Look Like in 2028? By Tom Hammond By 2028, the insurance industry is poised to be eons ahead of where it currently stands, and insurtech will lead the way.
How to Solve the 'Last Mile Problem' By Drew Edwards Today's customers are accustomed to instant everything, and the outdated paper check payment model is a gut-punch in a time of a need.
Time for E-Signatures, Doc Management By Jesse Wood Used separately, e-signature and document management systems are ineffective. But their interplay makes dealing with regulatory changes simple.
The Industry Needs an Intervention By Bruce Brodie Traditional operating levers for executing strategy no longer work. 20th-century structures don't work in 21st-century conditions.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.