Time to Reimagine the Finance Function By Yolaine Kermarrec What’s possible for finance has been redefined: Comprehensive data makes it easier to connect performance across the business.
The B2B Digital Payment Opportunity By Elisa Logan As trends point to rapid adoption of alternative payment methods, insurers must determine how to meet B2B needs.
Does Remote Work Halt Innovation? By Megan Bock Zarnoch We must make up for the gap in organic connection through a tried-and-true method of driving innovation – Networked Improvement Communities.
Myth or Reality? Core Deemphasized By Karen Furtado The idea of the core taking a backseat is a myth: Core systems are not necessarily the drivers of digital projects, but they are the enablers.
A Future-Proof Operating Model By Frederik Bisbjerg Insurers need an operational model with adequate agility to follow market fluctuations. It’s time to outsource all non-core activities.
3 Silver Linings From COVID-19 By Tony Steadman Insurance is positioned to thrive in the virtual world as the need for large processing claims centers and customer service hubs vanishes.
Insurance Innovation — Alive and Kicking By Denise Garth An abundance of startups shows the industry adopting a two-speed strategy, around speed of operation and speed of innovation.
Agile, Organizational Realignment By Martin Higgins Adopting agile methodology often leads to flatter hierarchies, new budgeting processes and a changed role for project management.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.