Operational Efficiency

A technology triple threat—the Internet, databases and pervasive social media—make fighting fraud in workers' comp far easier and more effective.

The annual business interruption worksheet can be supplemented with information that generates a realistic look at risk -- and cuts premiums.

Fraud by doctors and medical groups can be teased out of the data -- in real time -- and can be thwarted.

Finally, CMS has recognized the Achilles heel of Medicare Set-Asides -- self-administration -- and done something about it.

A new generation of marketers is emerging that puts more funding into technology and people development, rather than doing more of the "old stuff." 

Many healthcare insurers are using biometrics to help reduce billing fraud by eliminating the sharing of medical insurance cards between patients.

Insurers believe the next three years will see a shift in important unified communications and collaboration developments.  

Insurers must transform strategies for combating complex crime rings.